60% of the country's chambers of commerce already offer online services

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Santo Domingo. - The president of the Santo Domingo Chamber, Lucile Houellemont, informed at the cocktail of the National Association of Herrera Companies and Industries (ANEIH) that 60% of the country's chambers, 19 out of 32, already offer online services such as constitutions with digital signature, certifications, certified or registered copies, renewals, document registration or data updates, as part of the Fedocámaras Digital project.

Houellemont stated that the Federation of Chambers of Commerce (Fedocámaras) is working on a Unified Criteria Manual so that the 32 chambers have the same standards in the analysis of transactions in the Mercantile Registry at the national level, which will lead to an improvement in the legal security of corporate procedures in the country.

The president of the Santo Domingo Chamber stated that the technological transformation of the Commercial Registry will benefit companies due to the drastic reduction in processing times, access to commercial services from any location, and the guarantee of greater legal security in their corporate procedures. She considered that the digitalization of the Commercial Registry will have an impact on the improvement of the country's competitiveness and the creation of a more favorable environment for national and foreign investment.

During the cocktail, the president of ANEIH, Angelo Viro, highlighted the importance of the digital transformation that the Chambers of Commerce are implementing, which represents a decisive step towards the modernization of business processes and a significant saving of time and resources.

Viro pointed out that this process puts the country every day closer to the level of developed countries, by allowing to provide technology and access information immediately and reliably, which strengthens the business climate. "The fact that most Chambers of Commerce already offer online services gives us a great advantage," he stated. He added that these innovations also impact the field of rights for companies, with the assurance that the documents that are deposited are well protected.

Lucile Houellemont, who is also president of the Governance Committee of Fedocámaras Digital, explained that an investment has been made in scanners and licenses so that all chambers have the necessary tools to digitize the files of the Commercial Registry.

For the Fedocámaras Digital project, training programs have been carried out nationwide, totaling more than 800 hours, more than 2,200 hours of support have been provided, and more than 9,200 hours have been invested in development and adaptations.

To manage digitization, the project has created the Digital Document Management System, which is a secure repository for corporate documents with legal validity, eliminating the need for physical handling of documents. It also has a monitoring and statistics dashboard that generates real-time indicators on commercial activity.

The president of the Santo Domingo Chamber explained that the platform has backup strategies for backing up documents in clouds and on premises, and also with audit logs and traceability as part of a robust cybersecurity architecture governed by technical and administrative controls that protect the information.

Lucile Houellemont detailed that this platform has access management that continuously evaluates user identities and their compliance with predefined criteria, such as location, device, and the use of multi-factor authentication (MFA), which allows to ensure safe and legitimate activities within the system.

In addition, work has been done on raising awareness and developing skills for end users to identify phishing, create secure passwords, and follow good practices for using technological systems.

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