Spanish
Santo Domingo. — Last Sunday morning, the Las Américas International Airport (AILA) suffered a blackout that interrupted its electrical supply for almost nine hours. The failure, which according to the authorities originated in an internal circuit, generated a collapse in the operations of the air terminal, leaving hundreds of passengers stranded and causing long lines at the counters and migration.
The effects of this interruption are still felt among users, who describe the experience as chaotic and disconcerting, especially for those who had scheduled flights and personal or work commitments.
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Ninoska Rodríguez, a passenger affected by the blackout, recounted how the lack of information and the suspension of operations complicated her trip, affecting not only her personal plans but also the commitments she had to fulfill after her arrival in the country.
“It was a chaotic and desperate situation. There are people who have commitments, and for me it was a terrible situation. They should take action, because everyone who returns to their country or goes on vacation always has commitments.”
Another passenger, Algenis Aquino, explained to the cameras of Último Minuto how hundreds of people gathered in long lines, many of them without clear information about the status of their flights, which generated confusion, frustration, and loss of time.
"I stood in line with more than a thousand people. When I arrived, they sent me a message saying the flight was canceled, just as I was about to go through immigration. That affects one as a citizen. They should improve the information and notify of changes in the service," said Algenis Aquino.
This Monday, there was another power outage at the airport. In a statement, Aeropuertos Dominicanos Siglo XXI (Aerodom) explained that the blackout, which occurred at 2 in the morning, was scheduled to replace a generator and that the electrical supply was safely restored.
Despite these clarifications, users continue to express their dissatisfaction with the lack of timely information and the effects they suffered during the blackouts.
